Frequently Asked Questions

There's no standard price for a house clearance. Your individual quote depends mainly on the volume, the floor, and how accessible the property is. We provide a transparent written quote in advance, and the fixed price stated in it gives you planning certainty.

Within our service area we're flexible enough that, in many cases, we can come to you on the same day if needed. Either way, you'll get a suitable appointment straight away over the phone, with confirmation by email.

Yes, the initial consultation and quote are always free and non-binding. In return, we simply expect fair feedback on our offer.

Local municipal waste services collect a limited amount of bulky waste on request, at no direct cost to residents, though the service is funded indirectly through property charges. It doesn't cover larger volumes from a cellar or attic, or mixed waste, and you'd still have to carry everything out yourself. A junk removal service handles clearing, sorting, transport, and proper disposal for one fixed price.

A joint viewing of your property is part of our service. It rules out misunderstandings from the outset and lets us get to know you at the same time. We look at the property together and go through every detail needed for a smooth process. After the viewing, you receive a fixed-price quote covering all costs the job will involve, and this service is completely free and non-binding.

A fair assessment is only possible after an on-site viewing. We evaluate any usable items in the inventory on site, and we also work with antique dealers, who we're happy to bring in to assess the value of a particularly valuable piece.

Yes. We place great value on transparency, so the amount stated in the quote includes all costs, including statutory VAT.